Rent.is: An Honest Review for Renters

Rent.is is unusually clear on risk exposure. CDW is included with every rental but carries a 450,000 ISK self-risk. Premium insurance cuts that to 50,000 ISK. Platinum cuts it to 0 ISK and also includes Wi-Fi plus extra drivers. A 450,000 ISK security deposit is required unless you buy Premium or Platinum, and a separate refundable 15,000 ISK fines deposit applies regardless of insurance tier.

This level of detail makes Rent.is one of the easiest operators to compare on a like-for-like insurance basis. Many competitors leave the deposit and excess structure buried in terms pages or unclear until pickup.

Published starting prices are $65/EUR55 per day for compact campers and $93/EUR79 for 4x4 campers. The FAQ honestly notes that real costs typically land between $100 and $300+ per day depending on vehicle type, rental duration, season, and chosen inclusions. That is a useful reality check against the headline "from" prices.

Cancellation is renter-friendly up to 24 hours before pickup, then flips hard: inside 24 hours or no-show, the full rental amount is charged. Fuel policy is return-at-same-level, with a 5,000 ISK service fee if the tank is short.

F-road access exists but only on selected vehicles such as the VW California 4x4, Dacia Duster, and Crosscamp Flex. The rest of the fleet is restricted to paved and standard gravel roads. As with all Iceland operators, river-crossing damage remains outside normal insurance protection.

The office at Flugvellir 22 in Keflavik is about five minutes from the airport terminal. A complimentary shuttle runs around the clock, and the office itself operates 24/7. That makes Rent.is one of the most convenient airport-pickup options in the market, with no business-hours restriction on arrival or return.

The recurring positives are helpful staff, clean and reliable vehicles, a smooth shuttle experience, and a straightforward pickup and drop-off process. The breadth of the fleet also draws appreciation from travellers who valued being able to compare across genuinely different vehicle types during booking.

The main recurring complaints are not mechanical horror stories but softer operational details: linens, utensils, and some equipment freshness. That is a relatively mild complaint profile for the Iceland campervan category, where vehicle breakdowns and insurance disputes are the more serious failure modes at weaker operators.

Among the airport-near Iceland-first operators, Rent.is has one of the stronger independently verified reputation signals. The 4.7 Trustpilot score from nearly a thousand reviews carries more weight than on-site testimonials alone, and the complaint pattern skews toward minor equipment details rather than fundamental service or vehicle problems.